Privacy Policy

At Surveyor Pro, we believe in privacy-first design. We collect minimal information and your project data stays with you. This Privacy Policy explains our simple approach to data collection and privacy.

1. Information We Collect

We collect only the following information:

• Email address - Used for account authentication and communication
• Last login time - Used to track application usage

That's it. We do not collect or store any other personal information, company data, or usage analytics beyond these two items.

2. Your Civil 3D Drawings and Documents Remain Private

We want to be absolutely clear about this:

• We do NOT collect or store your Civil 3D drawings
• We do NOT collect or store your ordinance documents
• We do NOT collect or store your project files
• All your project data remains on your local machine

Surveyor Pro is designed to work locally with your files. Your drawings, documents, and project data never leave your control. They are not uploaded to our servers, not shared with third parties, and not accessible to anyone but you.

3. How We Use Your Information

We use your email address and last login time to:

• Authenticate your account and provide access to the application
• Send you important service updates and security notifications
• Provide customer support when you contact us
• Understand basic usage patterns (when users are active)

4. AI Processing

Surveyor Pro uses AI technology (including Anthropic's Claude) to analyze your drawings and documents. This processing happens locally or in temporary, secure sessions:

• Your data is processed only to provide the analysis you request
• Your data is NOT used to train AI models
• Your data is NOT retained after processing
• Your data remains under your control at all times

5. Data Security

While we only store your email address and last login time, we still protect this information:

• Data is encrypted in transit and at rest
• Access is restricted to authorized personnel only
• We use secure authentication mechanisms
• Regular security updates and monitoring

6. Data Retention

We retain your email address and last login time for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@surveyor-pro.com.

7. Third-Party Services

We use minimal third-party services:

• Authentication services for secure login
• AI processing services (Anthropic Claude API) for analysis features
• Email services for account notifications

These services only receive the minimal information necessary to function (e.g., your email for authentication). They do not receive your project files or drawings.

8. Your Rights

You have the right to:

• Access your email address and last login time that we store
• Request correction of your email address
• Request deletion of your account and all associated data
• Export your data (though it's only your email and last login time)

9. Cookies and Tracking

We use minimal cookies only for essential functions like keeping you logged in. We do not use advertising cookies, tracking pixels, or analytics cookies.

10. No Selling or Sharing of Data

We do not sell, rent, trade, or otherwise share your information with third parties for marketing or any other purposes. Your email address is used solely for the operation of Surveyor Pro.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. If we ever change our data collection practices, we will notify users via email.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@surveyor-pro.com.

13. Compliance

Surveyor Pro is committed to complying with applicable data protection laws and regulations, including GDPR, CCPA, and other relevant privacy frameworks. Our minimal data collection approach makes compliance straightforward and puts your privacy first.